Policies & Returns
Hope Body and Skin orders are processed within 4-6 business days (excluding weekends and major holidays). Shipping time does not include the 4-6 business day processing period required to process your order from the day it was placed.
Due to peak season, delivery times may take a little bit longer
Due to the way our products are made we do not offer returns or exchanges. If there is an issue with any orders we will do our best to make the situation right. Please email firstname.lastname@example.org for any issues, allow 48-72 hours for a response. For documentation purposes please include photos of damaged products and the order number within 5 days after delivery. We want all customers to be satisfied with purchases and believe customer service is key, so please feel free to reach out with any concerns.